Restaurant Operations Lead: Develop Teams & Drive Service

Wonder; Ashburn (VA); On-site; USD 67,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

100% employer-paid Life Insurance

401(k) Retirement Plan

Employer match for Health Savings Plan

Learning and Development opportunities

Employee Stock

Employee Discount

Job summary

Wonder is seeking an Assistant Manager at one of our restaurants to support the General Manager in day-to-day operations, ensure food safety, and deliver exceptional customer service. You will work with the team to create a positive environment and drive performance.

The role requires at least two years of restaurant supervisory experience, the ability to lead 15+ staff, and open availability including nights and weekends. Benefits include health, life, 401(k), and growth opportunities.

Qualifications

• 2+ years of restaurant supervisor or management experience in a high-volume QSR or full-service restaurant
• Experience managing teams of 15+ members
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Excellent verbal and written communication skills
• Strong team player

Responsibilities

• Assist General Manager in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid General Manager in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines

Skills

Team leadership

Staff motivation

Attention to detail

Communication skills

Professionalism

Team player

Job description

Wonder is seeking an Assistant Manager at one of our restaurants to support the General Manager in day-to-day operations, ensure food safety, and deliver exceptional customer service. You will work with the team to create a positive environment and drive performance.

The role requires at least two years of restaurant supervisory experience, the ability to lead 15+ staff, and open availability including nights and weekends. Benefits include health, life, 401(k), and growth opportunities.