Restaurant Operations Lead

Fowler,CA; Fowler (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

Fowler is seeking an Assistant General Manager to help run the restaurant operations, drive profitability, and ensure top-notch customer service. You will support the Restaurant Manager in daily performance, cost controls, team development, and adherence to company policies.

The role requires supervisory experience, strong math/financial literacy, Serve Safe certification, and solid communication skills. Travel and hands-on leadership are involved to maintain standards across shifts.

Qualifications

• High school diploma or GED; some college preferred.
• Minimum of 1-year supervisory experience.
• Understanding of P & L statements.
• Basic math and accounting skills.
• Strong customer service skills.
• Strong communication skills.
• Knowledge of order processing systems and basic computer skills.
• Must be at least 18 years of age.
• Must be Serve Safe certified.

Responsibilities

• Assist in front counter to ensure quality service and handle customer communications.
• Train and coach employees on courtesy and complaint handling.
• Assist in maintaining sales and utilize local store marketing.
• Manage cash control and daily deposits per procedures.
• Report accidents and incidents to Risk Management; support safety and Health Dept. expectations.
• Participate in hiring and development of team members; document disciplinary actions.
• Perform administrative duties as assigned by the Restaurant General Manager.
• Conduct regular checks to ensure ingredients and operations are in place and functioning.

Skills

Customer service

Communication

P&L understanding

Math & accounting

Education

High school diploma or GED

Serve Safe certified

Some college preferred

Tools

Order processing systems

Basic computer skills

Job description

Fowler is seeking an Assistant General Manager to help run the restaurant operations, drive profitability, and ensure top-notch customer service. You will support the Restaurant Manager in daily performance, cost controls, team development, and adherence to company policies.

The role requires supervisory experience, strong math/financial literacy, Serve Safe certification, and solid communication skills. Travel and hands-on leadership are involved to maintain standards across shifts.