Restaurant Operations Lead

FOURJAY LLC; Fort Smith (AR); On-site; USD 40,000 - 45,000; Full time

Job summary

FOURJAY LLC is seeking an Assistant Manager for the Fort Smith, AR Wendy's location to lead daily restaurant operations and uphold brand standards for food quality, safety, service, and cleanliness.

You will supervise shift managers and crew, manage staffing, inventory, cash handling, and training, while supporting the general manager to maintain a high-performance culture and achieve company goals.

Qualifications

• Ability to read, analyze, create and interpret general business memos and documents.
• Excellent written, verbal and group communication skills.
• Strong problem solving and decision-making skills.
• Managerial, supervisory, leadership, and customer service experience.

Responsibilities

• Be competent working and coaching in all positions within the restaurant.
• Direct all the members of subordinate staff and hold them accountable.
• Supervise and help prepare food that meets or exceeds the brand's standards.
• Resolve complaints from customers and report issues or incidents to supervisors.
• Ensure the restaurant is opened and closed on time.
• Maintain a clean restaurant that meets or exceeds company standards.
• Ensure restaurant follows proper cash procedures as outlined in the handbook.
• Foster a safe working environment that complies with policies and laws.
• Report hazards to supervisor and Operating Partner as needed.
• Perform admin duties including building employee schedules, placing orders, counting inventory, and food safety checks.

Skills

People management

Customer service

Communication

Problem solving

Staffing & training

Education

High school diploma or G.E.D.

Tools

Word

Excel

Job description

FOURJAY LLC is seeking an Assistant Manager for the Fort Smith, AR Wendy's location to lead daily restaurant operations and uphold brand standards for food quality, safety, service, and cleanliness.

You will supervise shift managers and crew, manage staffing, inventory, cash handling, and training, while supporting the general manager to maintain a high-performance culture and achieve company goals.