Restaurant Operations Lead

Popeyes-01d9eb60; Bristol (VA); On-site; USD 35,000 - 42,000; Full time

Job summary

Popeyes Assistant Manager is the operations leader at a single restaurant, focusing on profitability, guest service, and people development. They support the RGM, manage 20-45 staff, and drive key performance metrics.

The AM mentors Shift Coordinators and Team Members, directs operations to ensure accurate product preparation and prompt delivery within speed standards, and steps in for the Shift Coordinator when needed.

Qualifications

• Must be at least eighteen (18) years of age.
• High School Diploma or GED required, 2 years of college preferred.
• 1-2 years of previous quick service restaurant experience, management preferred.
• Some understanding of P&L interpretation and management to influence profitability.

Responsibilities

• Lead profitability and inventory management for the restaurant.
• Coach and develop Shift Coordinators and Team Members to improve performance.
• Direct daily operations ensuring fast, friendly service and accuracy.
• Monitor cash control and security procedures, including cash handling.
• Ensure compliance with brand standards and operational policies.
• Perform duties of Hourly Shift Coordinator when necessary.

Skills

Guest service

Team leadership

Profitability awareness

Communication

Education

High School Diploma or GED

2 years college preferred

Tools

P&L interpretation

Job description

Popeyes Assistant Manager is the operations leader at a single restaurant, focusing on profitability, guest service, and people development. They support the RGM, manage 20-45 staff, and drive key performance metrics.

The AM mentors Shift Coordinators and Team Members, directs operations to ensure accurate product preparation and prompt delivery within speed standards, and steps in for the Shift Coordinator when needed.