Restaurant Operations & Guest Experience Lead

Outback Steakhouse; New York (NY); Hybrid; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

Outback Steakhouse is seeking a restaurant manager to lead daily FOH/BOH operations in a New York restaurant. You will oversee staffing, training, and service standards while upholding safety, sanitation, and corporate policies. A proven ability to drive guest satisfaction and team growth is essential.

The role emphasizes scheduling, safety protocols, and menu knowledge, with a focus on delivering an exceptional guests experience and community engagement within the local market.

Qualifications

• One year of restaurant management experience.
• Willing to work a flexible schedule.
• Minimum age 21 years.

Responsibilities

• Assist with staffing levels by scheduling, recruiting, interviewing, and hiring.
• Actively participate in the career growth of hourly team members.
• Implement effective security protocols to ensure the safety of employees and guests.
• Comply with operational, safety and sanitation standards, company policies, and applicable laws.
• Respond to guest comments and build loyalty while maintaining service standards.
• Have a working knowledge of the entire menu and preparation standards.
• Engage in community and market-related opportunities at the restaurant.

Skills

Restaurant management

Leadership

Flexible scheduling

Education

Food safety certification

Tools

Microsoft Office

Job description

Outback Steakhouse is seeking a restaurant manager to lead daily FOH/BOH operations in a New York restaurant. You will oversee staffing, training, and service standards while upholding safety, sanitation, and corporate policies. A proven ability to drive guest satisfaction and team growth is essential.

The role emphasizes scheduling, safety protocols, and menu knowledge, with a focus on delivering an exceptional guests experience and community engagement within the local market.