Restaurant Operations & Guest Experience Lead

Efficientapply; Boise (ID); On-site; USD 52,000 - 76,000; Full time

Job summary

Jack in the Box in Boise, Idaho, is seeking a Restaurant Manager to oversee daily unit operations, drive guest satisfaction, and uphold the Service Profit Chain. You will lead a team, ensure compliance with health and safety standards, manage staffing and training, and partner with regional leadership to grow sales and profit.

This exempt, full-time role requires initiative, integrity, and a focus on delivering consistent, high-quality guest experiences.

Qualifications

• Proven ability to recruit, train, and develop restaurant staff.
• Experience delivering excellent guest service and food quality.
• Knowledge of health and safety regulations (HACCP/SERVSAFE) and brand standards.
• Strong math, scheduling, and budgeting skills.

Responsibilities

• Oversees internal service, recruitment, training, and development per company standards.
• Ensures exceptional guest experience and compliance with brand standards.
• Monitors financial performance, costs, and profitability, using SPC concepts.

Skills

Leadership

Guest service

Food safety knowledge

Staff development

Operations management

Communication

Education

High School Diploma

Associate's or Bachelor's degree preferred

Job description

Jack in the Box in Boise, Idaho, is seeking a Restaurant Manager to oversee daily unit operations, drive guest satisfaction, and uphold the Service Profit Chain. You will lead a team, ensure compliance with health and safety standards, manage staffing and training, and partner with regional leadership to grow sales and profit.

This exempt, full-time role requires initiative, integrity, and a focus on delivering consistent, high-quality guest experiences.