Restaurant Operations & Guest Experience Lead

Arby's; Blountville (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive Bonus Program

Health Insurance

PTO

Employee Rewards & Recognition Program

Job summary

AES Restaurants in the United States is seeking a Restaurant Assistant Manager to guide a team toward delivering a positive guest experience while upholding high standards of quality, safety, and cleanliness. Your leadership will ensure the crew stays motivated and compliant with policies.

You will hire, train, and coach staff, use AES Systems to manage daily operations, and help set goals for service, operations and profitability, while fostering a guest-centric culture.

Qualifications

• Must have a reliable vehicle and valid driver’s license.
• ServSafe certification or willing to obtain certification.
• Able to work in warm and cold temperatures.
• Stand for 8–10 hours and lift up to 50 lbs.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Hire, train & coach the team.
• Utilize AES Systems to run a great restaurant every shift.
• Implement restaurant controls, especially cash & inventory.
• Set and meet restaurant goals for service, operations and financial results.

Skills

Leadership

Team coaching

Customer service

Communication

Adaptability

Education

ServSafe certification

Tools

AES Systems

Systems Board

RTI Task Lists

Job description

AES Restaurants in the United States is seeking a Restaurant Assistant Manager to guide a team toward delivering a positive guest experience while upholding high standards of quality, safety, and cleanliness. Your leadership will ensure the crew stays motivated and compliant with policies.

You will hire, train, and coach staff, use AES Systems to manage daily operations, and help set goals for service, operations and profitability, while fostering a guest-centric culture.