Restaurant Manager: Profit, People & Guest Experience Lead

IHOP; Virginia; In loco; USD 55.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

Flexible Hours

Paid Training

Advancement Opportunities

Apprentice Program (College Credits)

Paid Vacation

Performance Reviews

Meal Program

Family Meal Discounts

Insurance

Descrizione del lavoro

IHOP is seeking an experienced Restaurant Manager in Virginia to oversee front and back of house operations, driving profitability and sales growth while upholding IHOP standards of quality and service. The role reports to the General Manager and supervises restaurant staff.

Responsibilities include managing guest services, staff development, and ensuring SOP compliance. The successful candidate will work days, nights, and weekends, with opportunities for advancement and comprehensive benefits.

Competenze

• Responsibilities focus on profitability and sales growth while maintaining IHOP standards of quality and service.
• Ability to manage front and back of house operations with emphasis on guest satisfaction.

Mansioni

• Executing annual financial, local restaurant marketing, guest service, and human resource objectives, strategies and tactics for the restaurant as defined by IHOP SOP and operations plan.
• Developing and maintaining professional working relationships with restaurant hourly employees and the franchisee organization.
• Managing the restaurant floor with regular guest contact; handle complaints professionally and timely; complete reports and paperwork; maintain personnel files.

Descrizione del lavoro

IHOP is seeking an experienced Restaurant Manager in Virginia to oversee front and back of house operations, driving profitability and sales growth while upholding IHOP standards of quality and service. The role reports to the General Manager and supervises restaurant staff.

Responsibilities include managing guest services, staff development, and ensuring SOP compliance. The successful candidate will work days, nights, and weekends, with opportunities for advancement and comprehensive benefits.