Restaurant Manager- Miami Beach

The Smith & Wollensky Restaurant Group, Inc.; Miami Beach (FL); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with Company match

Paid time off

Career growth and advancement opps

Job summary

The Smith & Wollensky Restaurant Group, Inc. in Miami Beach, FL is seeking an experienced Restaurant Manager to lead our upscale dining team. The role focuses on front-of-house leadership, guest satisfaction, and maintaining elevated service standards in a high-volume environment.

You will develop and coach the service team, manage daily FOH operations, and ensure compliance with safety and company policies while delivering memorable guest experiences.

Qualifications

• Experience leading front-of-house operations in a hospitality setting.
• Ability to motivate and coach a service team to deliver exceptional guest experiences.
• Strong communication and problem-solving abilities.
• Ability to manage staff, scheduling, and training.

Responsibilities

• Manage and direct the daily operations of the front-of-house service department.
• Lead FOH operations in the GM/ AGM absence.
• Recruit, hire, train, schedule, coach, and develop team members.
• Conduct performance reviews and address employee concerns.
• Determine staffing levels, manage breaks, and authorize overtime.
• Maintain a visible dining room presence and engage with guests.
• Address guest concerns promptly and professionally.
• Support sales-building strategies and monitor labor costs.

Skills

Restaurant leadership

Team development

Guest service

Communication skills

Bilingual English/Spanish (plus)

Education

High school diploma or equivalent

Hospitality degree preferred

Job description

Restaurant Manager

Smith & Wollensky — Miami Beach, Florida

Salary Range: $65,000–$70,000 annually

Join an iconic steakhouse brand in one of the World’s greatest waterside locations and lead a team committed to outstanding food, genuine hospitality, and memorable guest experiences.

Shortly concluding a huge refurbishment and ongoing investment in this flagship property Smith & Wollensky is now seeking an experienced, hospitality-driven Restaurant Manager to join our growing Miami leadership team. This is an exciting opportunity for a polished restaurant professional who thrives in an upscale, high-volume environment and is passionate about creating exceptional guest experiences.

The Restaurant Manager will lead front-of-house operations, develop and motivate the service team, and help maintain the elevated standards for which Smith & Wollensky is known.

Key Responsibilities

• Manage and direct the daily operations of an assigned front-of-house service department.
• Lead all FOH operations in the absence of the General Manager and Assistant General Manager.
• Recruit, interview, hire, train, schedule, coach, counsel, and develop team members.
• Assign and direct work, conduct performance reviews, resolve employee concerns, and administer disciplinary action when appropriate.
• Determine staffing levels based on business needs, manage breaks and shift cuts, and authorize overtime.
• Maintain a visible presence on the dining room floor, engaging with guests and supporting the service team.
• Address guest concerns promptly, professionally, and with sound judgment.
• Support sales-building strategies established by the General Manager and the Company.
• Monitor labor costs and make operational decisions that support both service standards and financial performance.
• Ensure compliance with Company policies and all applicable food safety, sanitation, allergy awareness, responsible alcohol service, OSHA, and employee-relations requirements.
• Effectively use Company systems for point-of-sale, hiring, scheduling, inventory, and labor management.
• Perform the responsibilities of other members of the management team when needed.
• When assigned to the bar department, oversee beverage inventory, ordering, and variance control.

Qualifications

What We’re Looking For

• Previous restaurant or hospitality leadership experience.
• Experience in upscale dining, fine dining, or a high-volume restaurant environment strongly preferred.
• Confident leadership skills with the ability to motivate, coach, and hold team members accountable.
• Excellent guest-service and problem-solving abilities.
• Strong communication and listening skills.
• Sound judgment and the ability to make independent decisions in a fast-paced environment.
• Ability to communicate effectively and professionally with guests, team members, vendors, and Company leadership.
• Bilingual English/Spanish communication skills are a plus.
• High school diploma or equivalent required; hospitality degree preferred.
• ServSafe Food Protection and responsible alcohol service certifications required.

Position Requirements

• Full-time management position, generally requiring approximately 50–55 hours per week.
• Must be available to work a flexible schedule, including nights, weekends, and holidays.
• Significant working time is spent on the dining room floor interacting with guests and team members.
• Must be able to maintain fast-paced mobility throughout the shift.
• Must be able to lift and carry items weighing up to 50 pounds.
• Must be able to bend, kneel, stoop, reach, wipe, and navigate stairs.
• Position involves repetitive hand and wrist movement.
• Must be able to communicate verbally and listen attentively in an active restaurant environment.
• This management position may be subject to transfer to another Company location.

Compensation and Benefits

• Medical, dental, and vision insurance
• 401(k) with Company match
• Paid time off
• Career growth and advancement opportunities

Smith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.