Restaurant Manager- Miami Beach

Swrg Inc; Miami Beach (FL); In loco; USD 65.000 - 70.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Career growth opportunities

Descrizione del lavoro

Smith & Wollensky in Miami Beach is seeking an experienced Restaurant Manager to lead our front-of-house operations in a busy, upscale setting. The role relies on strong leadership, hospitality excellence, and a hands-on approach to guest service.

You will recruit, train, and coach the service team, manage staffing and scheduling, monitor labor costs, and uphold food safety and service standards. A HS diploma is required, hospitality degree preferred, and bilingual English/Spanish is a plus.

Competenze

• Experience in upscale dining or high-volume restaurant environments.
• Excellent guest-service and problem-solving abilities.
• Bilingual English/Spanish communication is a plus.

Mansioni

• Lead daily front-of-house operations and supervise the service team.
• Recruit, interview, hire, train, and develop staff; manage performance.
• Determine staffing levels; schedule and monitor breaks, overtime, and labor costs.
• Address guest concerns promptly and uphold service standards; support sales-building efforts.
• Ensure compliance with food safety, sanitation, and responsible alcohol service.

Conoscenze

Leadership

Guest service

Communication

Problem solving

Bilingual English/Spanish

Formazione

High School Diploma

Strumenti

POS systems

Scheduling software

Inventory management

Descrizione del lavoro

Restaurant ManagerSmith & Wollensky — Miami Beach, FloridaSalary Range: $65,000–$70,000 annuallyJoin an iconic steakhouse brand in one of the World’s greatest waterside locations and lead a team committed to outstanding food, genuine hospitality, and memorable guest experiences.Shortly concluding a huge refurbishment and ongoing investment in this flagship property Smith & Wollensky is now seeking an experienced, hospitality-driven Restaurant Manager to join our growing Miami leadership team. This is an exciting opportunity for a polished restaurant professional who thrives in an upscale, high-volume environment and is passionate about creating exceptional guest experiences.The Restaurant Manager will lead front-of-house operations, develop and motivate the service team, and help maintain the elevated standards for which Smith & Wollensky is known.Key ResponsibilitiesManage and direct the daily operations of an assigned front-of-house service department.Lead all FOH operations in the absence of the General Manager and Assistant General Manager.Recruit, interview, hire, train, schedule, coach, counsel, and develop team members.Assign and direct work, conduct performance reviews, resolve employee concerns, and administer disciplinary action when appropriate.Determine staffing levels based on business needs, manage breaks and shift cuts, and authorize overtime.Maintain a visible presence on the dining room floor, engaging with guests and supporting the service team.Address guest concerns promptly, professionally, and with sound judgment.Support sales-building strategies established by the General Manager and the Company.Monitor labor costs and make operational decisions that support both service standards and financial performance.Ensure compliance with Company policies and all applicable food safety, sanitation, allergy awareness, responsible alcohol service, OSHA, and employee-relations requirements.Effectively use Company systems for point-of-sale, hiring, scheduling, inventory, and labor management.Perform the responsibilities of other members of the management team when needed.When assigned to the bar department, oversee beverage inventory, ordering, and variance control.What We’re Looking ForPrevious restaurant or hospitality leadership experience.Experience in upscale dining, fine dining, or a high-volume restaurant environment strongly preferred.Confident leadership skills with the ability to motivate, coach, and hold team members accountable.Excellent guest-service and problem-solving abilities.Strong communication and listening skills.Sound judgment and the ability to make independent decisions in a fast-paced environment.Ability to communicate effectively and professionally with guests, team members, vendors, and Company leadership.Bilingual English/Spanish communication skills are a plus.High school diploma or equivalent required; hospitality degree preferred.ServSafe Food Protection and responsible alcohol service certifications required.Position RequirementsFull-time management position, generally requiring approximately 50–55 hours per week.Must be available to work a flexible schedule, including nights, weekends, and holidays.Significant working time is spent on the dining room floor interacting with guests and team members.Must be able to maintain fast-paced mobility throughout the shift.Must be able to lift and carry items weighing up to 50 pounds.Must be able to bend, kneel, stoop, reach, wipe, and navigate stairs.Position involves repetitive hand and wrist movement.Must be able to communicate verbally and listen attentively in an active restaurant environment.This management position may be subject to transfer to another Company location.Compensation and BenefitsMedical, dental, and vision insurance401(k) with Company matchPaid time offCareer growth and advancement opportunitiesSmith & Wollensky participates in the federal E-Verify program to confirm employment eligibility of all new hires. E-Verify is an online system that allows companies to determine the eligibility of their employees to work in the United States. All new hires will be required to complete Form I-9 and successfully participate in the E-Verify process.