Restaurant Manager: Lead Teams, Elevate Guest Experience

Dunkin' Donuts; Lancaster (SC); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Job summary

Dunkin' Donuts in Lancaster, SC is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, drive sales, and deliver exceptional guest experiences.

You will coach and develop a high-performing team, handle scheduling and inventory, and collaborate with store leadership to maintain standards. CrunchTime or HotSchedules experience is preferred and the role offers flexible full-time hours, overtime, and bonus potential.

Qualifications

• 2+ years of leadership experience in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Skills

Leadership

Coaching

Communication

Customer service

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts in Lancaster, SC is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality to lead daily operations, drive sales, and deliver exceptional guest experiences.

You will coach and develop a high-performing team, handle scheduling and inventory, and collaborate with store leadership to maintain standards. CrunchTime or HotSchedules experience is preferred and the role offers flexible full-time hours, overtime, and bonus potential.