Restaurant Manager: Lead Teams & Guest Experience

Dunkin' Donuts; Hardeeville (SC); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

$45,000–$58,000 annual salary

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts in Hardeeville, SC is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. This role will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences.

Experience with scheduling, inventory management, and systems such as CrunchTime or HotSchedules is preferred. This full-time role offers a competitive salary and benefits, with flexible scheduling and bonus eligibility.

Qualifications

• 2+ years of leadership experience in QSR, retail, or hospitality.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Experience with CrunchTime, HotSchedules, or similar systems preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership experience

Scheduling

Inventory management

Customer service

Communication

Hiring and training

Problem solving

Team development

Experience with CrunchTime/Hotchedules

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts in Hardeeville, SC is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. This role will lead daily operations, develop a high-performing team, drive sales, and deliver exceptional guest experiences.

Experience with scheduling, inventory management, and systems such as CrunchTime or HotSchedules is preferred. This full-time role offers a competitive salary and benefits, with flexible scheduling and bonus eligibility.