Restaurant Manager: Lead Teams, Grow & Flexible Scheduling

Dunkin' Donuts; Pennsylvania; On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts in Pennsylvania is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail or hospitality to lead daily operations, develop a high-performing team, drive sales, and deliver great guest experiences.

You will handle scheduling, inventory, and utilize CrunchTime or HotSchedules; the role offers overtime, a path to advancement, and bonus potential.

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Skills

Leadership

Scheduling

Inventory management

Customer service

Communication

Coaching

Team development

Hiring & training

Problem solving

Operations management

Guest experience

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts in Pennsylvania is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail or hospitality to lead daily operations, develop a high-performing team, drive sales, and deliver great guest experiences.

You will handle scheduling, inventory, and utilize CrunchTime or HotSchedules; the role offers overtime, a path to advancement, and bonus potential.