Restaurant Manager: Lead Teams, Boost Sales, Delight Guests

Dunkin'; Dublin (VA); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Dunkin' is seeking a Restaurant Manager with 2+ years of leadership experience to oversee daily operations and develop a high-performing team. You will drive sales, ensure guest satisfaction, and manage scheduling and inventory with systems like CrunchTime or HotSchedules.

You will hire, train, and coach staff, maintain quality standards, and control labor and operating costs in a fast-paced environment. Join a growing brand focused on hospitality and guest experience.

Qualifications

• 2+ years of leadership experience in QSR/retail/hospitality.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Familiarity with CrunchTime, HotSchedules or similar systems preferred.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and costs.
• Create employee schedules and monitor staffing needs.
• Maintain inventory, invoices, and back-office processes.
• Maintain a clean, safe, welcoming environment.
• Resolve guest and employee concerns professionally.

Skills

Leadership

Coaching

Communication

Hiring & Training

Scheduling

Inventory Management

Customer Service

Problem Solving

Fast-paced Environment

CrunchTime/HotSchedules

Tools

CrunchTime

HotSchedules

Job description

Dunkin' is seeking a Restaurant Manager with 2+ years of leadership experience to oversee daily operations and develop a high-performing team. You will drive sales, ensure guest satisfaction, and manage scheduling and inventory with systems like CrunchTime or HotSchedules.

You will hire, train, and coach staff, maintain quality standards, and control labor and operating costs in a fast-paced environment. Join a growing brand focused on hospitality and guest experience.