Restaurant Manager - Lead Teams, Boost Sales & Experience

Dunkin' Donuts; Town of Monroe (NY); On-site; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development

Employee referral bonuses

Recognition programs

Job summary

Dunkin' Donuts is seeking a Restaurant Manager in the United States to lead daily operations and develop a high-performing team. You will drive sales while overseeing scheduling, inventory control, and store standards, delivering outstanding guest experiences in a fast-paced environment.

We value 2+ years of leadership in QSR, retail, or hospitality, plus strong coaching and communication skills. Prior CrunchTime/HotSchedules experience is a plus, and eligible candidates may receive a monthly

Qualifications

• 2+ years of experience leading teams in restaurant, retail, or hospitality
• Strong leadership, coaching, and communication skills
• Experience hiring, training, and developing employees
• Experience with scheduling and inventory management
• Strong customer service and problem-solving skills
• Ability to manage daily operations in a fast-paced environment
• Experience with CrunchTime, HotSchedules, or similar systems preferred

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service
• Hire, train, and retain team members
• Manage daily restaurant operations and maintain company standards
• Drive sales while managing labor, inventory, and operating costs
• Create employee schedules and monitor staffing needs
• Manage inventory, invoices, and back-office processes
• Maintain a clean, safe, and welcoming environment
• Resolve guest and employee concerns professionally
• Partner with retail and store leadership to ensure smooth operations

Skills

Leadership

Team management

Guest service

Communication

Scheduling

Inventory management

Problem-solving

Staff coaching

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts is seeking a Restaurant Manager in the United States to lead daily operations and develop a high-performing team. You will drive sales while overseeing scheduling, inventory control, and store standards, delivering outstanding guest experiences in a fast-paced environment.

We value 2+ years of leadership in QSR, retail, or hospitality, plus strong coaching and communication skills. Prior CrunchTime/HotSchedules experience is a plus, and eligible candidates may receive a monthly