Restaurant Manager: Lead Team, Elevate Service & Growth

Dunkin' Donuts; North Olmsted (OH); Hybrid; USD 45,000 - 58,000; Full time

Benefits offered by this job

Bonus eligibility

Flexible scheduling

Health, dental, and vision insurance

401(k) retirement plan

Paid time off

Paid training

Free shift meals

Tuition assistance

Leadership development and advancement

Job summary

Dunkin' Donuts is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

You will be responsible for scheduling, inventory management, and utilizing systems like CrunchTime or HotSchedules to optimize performance. This full-time role offers a structured path for growth within a growing franchise.

Qualifications

• 2+ years of leadership experience in restaurant, retail, or hospitality environments.
• Strong leadership, coaching, and communication skills.
• Experience hiring, training, and developing employees.
• Experience with scheduling and inventory management.
• Strong customer service and problem-solving skills.
• Ability to manage daily operations in a fast-paced environment.
• Experience with CrunchTime, HotSchedules, or similar systems.

Responsibilities

• Lead, coach, and develop a team to deliver exceptional guest service.
• Hire, train, and retain team members.
• Manage daily restaurant operations and maintain company standards.
• Drive sales while managing labor, inventory, and operating costs.
• Create employee schedules and monitor staffing needs.
• Manage inventory, invoices, and back-office processes.
• Maintain a clean, safe, and welcoming environment.
• Resolve guest and employee concerns professionally.
• Partner with retail and store leadership to ensure smooth operations.

Skills

Leadership

Coaching

Communication

Hiring & Training

Scheduling

Inventory Management

Customer Service

Problem Solving

Operations Management

Team Development

Tools

CrunchTime

HotSchedules

Job description

Dunkin' Donuts is seeking a Restaurant Manager with 2+ years of leadership experience in QSR, retail, or hospitality. You will lead daily operations, develop a high-performing team, drive sales, and ensure exceptional guest experiences.

You will be responsible for scheduling, inventory management, and utilizing systems like CrunchTime or HotSchedules to optimize performance. This full-time role offers a structured path for growth within a growing franchise.