Restaurant Manager: Lead Team, Grow Sales & Service

Dunkin; Glendale (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, is seeking a Restaurant Manager to lead store operations, drive sales, and ensure quality service. You will recruit, develop, and manage team members, uphold standards, and influence profitability while delivering an exceptional guest experience.

The role requires leadership across shifts, coaching staff, and maintaining food safety standards. Experience in food service is essential, with the ability to lift 30–50 lbs and operate

Qualifications

• ,Must be able to fluently speak/read English
• Restaurant, retail, or supervisory experience required
• Math and writing skills
• Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
• Passion for Results – set compelling targets and deliver on commitments.
• Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
• Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team.
• Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
• This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.

Responsibilities

• Leading operational Excellence
• Keen focus on 100% Guest Satisfaction
• Understanding the importance of training and development of team members
• Achieving financial goals such as sales projections and controlling expenses
• Utilizing effective communication and coaching skills
• Managing purchasing, scheduling, sales, training and physical facilities maintenance.
• Highly motivated, enthusiastic, with demonstrated ability to think and work independently.
• Experience in the food service industry is required. Food Safety, Serve Safe Certification.

Skills

Fluent English

Restaurant/Supervisory Experience

Math & Writing Skills

Guest Focus

Results Driven

Problem Solving

Team Leadership

Physical Stamina

Job description

Quality Brand Group LLC, a multi-store Dunkin’ franchisee, is seeking a Restaurant Manager to lead store operations, drive sales, and ensure quality service. You will recruit, develop, and manage team members, uphold standards, and influence profitability while delivering an exceptional guest experience.

The role requires leadership across shifts, coaching staff, and maintaining food safety standards. Experience in food service is essential, with the ability to lift 30–50 lbs and operate