Restaurant Manager: Lead Team & Grow Guest Experience

Dunkin' Donuts; Sarasota (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Job summary

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Restaurant Manager to oversee staff recruitment, training, and store operations. The role drives sales, controls costs, and ensures quality service and cleanliness.

You will manage P&L responsibilities and lead a team to deliver a memorable guest experience with strong leadership and coaching. The position requires managing shifts, maintaining standards, and driving continuous improvements while achieving financial goals and ensuring guest

Qualifications

• Fluent English speaking and reading required.
• Restaurant, retail, or supervisory experience required.
• Ability to lift 30–50 pounds and perform physical tasks as needed.
• Comfort with math and writing tasks.
• Experience in food service and knowledge of food safety is a plus.

Responsibilities

• Lead operational excellence and ensure guest satisfaction during shifts.
• Drive training and development of store team members.
• Help set sales and profitability goals and monitor performance.
• Oversee purchasing, scheduling, and maintenance of facilities and equipment.
• Coach and motivate team; hire, counsel, or discipline staff as needed.

Skills

Fluent English

Restaurant supervisory experience

Customer focus

Problem solving

Team building

Math skills

Writing skills

Communication skills

Physical stamina

Job description

Quality Brand Group LLC, a Dunkin' franchisee, seeks a Restaurant Manager to oversee staff recruitment, training, and store operations. The role drives sales, controls costs, and ensures quality service and cleanliness.

You will manage P&L responsibilities and lead a team to deliver a memorable guest experience with strong leadership and coaching. The position requires managing shifts, maintaining standards, and driving continuous improvements while achieving financial goals and ensuring guest