Restaurant Manager: Lead Team, Drive Service & Profit

The Wendy's Company; Madison (WI); On-site; USD 52,000 - 69,000; Full time

Job summary

The Wendy’s Company in Madison, WI is seeking a Restaurant Manager to support the General Manager by coaching the team, creating a fun, inviting work environment where crew feel valued, and placing the right people in the right roles through effective scheduling. You will oversee daily restaurant operations and staff to drive performance.

You will hire, train and develop crew, manage labor costs and inventory, enforce company policies, and pursue excellence in customer service and food quality,

Qualifications

• College degree or equivalent experience in operations.
• 1 year of line operations experience in the restaurant industry.

Responsibilities

• Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
• Responsible for monthly review of budget and P&L. Builds sales by promoting customer satisfaction.
• Monitors costs by supervising crew prep, production, and procedures execution.
• Tracks waste levels by using established procedures and monitoring crew position procedures.
• Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
• Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
• Monitors food costs to eliminate waste and theft.
• Trains crew to respond promptly to customer needs.
• Trains crew in customer courtesy.

Education

College degree or equivalent experience in operations

Job description

The Wendy’s Company in Madison, WI is seeking a Restaurant Manager to support the General Manager by coaching the team, creating a fun, inviting work environment where crew feel valued, and placing the right people in the right roles through effective scheduling. You will oversee daily restaurant operations and staff to drive performance.

You will hire, train and develop crew, manage labor costs and inventory, enforce company policies, and pursue excellence in customer service and food quality,