Assistant General Manager: Lead People, Profit & Service

Wendy's; Madison (WI); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical & Vision

Bonus Potential

Free Meals

College Assistance

Education Rewards

Chaplain

Life Insurance

Short-term Disability

Long-term Disability

Direct Deposit

Referral Bonus

Tenure Recognition

Holiday Pay

Advancement Opportunities

Sick Pay

Uniforms

Vacation

401k Match

Employee Assistance Program

Unity Care

Job summary

Wendy’s in Madison, WI is seeking an Assistant General Manager to support the General Manager in running day-to-day operations, driving profitability, and ensuring exceptional guest experiences. You will lead a team of shift managers and crew, uphold food safety standards, and mentor staff to deliver fast, friendly service in a welcoming environment.

The AGM will focus on performance, staff development, and adherence to company policies, while balancing costs and quality to achieve business

Qualifications

• Experience leading teams in a fast-paced restaurant environment.
• Strong customer service focus with ability to resolve issues.
• Ability to manage budgets, costs, and profitability.

Responsibilities

• Oversee day-to-day operations to ensure a profitable, smooth restaurant.
• Lead and develop shift managers, crew, and staff toward excellence.
• Maintain food quality, presentation, and consistency; uphold safety standards.
• Monitor cleanliness, sanitation, and compliance with health regulations.
• Train staff in customer service and company policies; support onboarding.
• Assist in budgeting, inventory, and labor cost controls; analyze financial reports.
• Support recruitment, scheduling, and performance evaluations.
• Foster a positive, inclusive work culture and drive guest satisfaction.

Skills

Leadership

Customer Service

Financial Acumen

Problem Solving

Communication

Organization

Attention to Detail

Job description

Wendy’s in Madison, WI is seeking an Assistant General Manager to support the General Manager in running day-to-day operations, driving profitability, and ensuring exceptional guest experiences. You will lead a team of shift managers and crew, uphold food safety standards, and mentor staff to deliver fast, friendly service in a welcoming environment.

The AGM will focus on performance, staff development, and adherence to company policies, while balancing costs and quality to achieve business