Restaurant Manager: Lead Team, Delight Guests, Drive Results

Portillo's; New Lenox (IL); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Discretionary bonus program

Monthly technology reimbursement

Uniform allowance

Free shift meals

Educational benefits

Discounts and perks

Employee Assistance Program (EAP)

Job summary

Portillo's in New Lenox, IL is seeking a Restaurant Manager to lead a high-performing team, uphold operational standards, and deliver memorable guest experiences in a fast-paced setting.

You will plan schedules, coach staff, oversee inventory, and maintain safety and sanitation while driving guest satisfaction and business results. Portillo's offers a comprehensive benefits package and a discretionary bonus program.

Qualifications

• Minimum 1-3 years of Restaurant Management experience in a high-volume, fast-paced environment.
• Ability to lead, coach, and drive excellence.
• Understanding of P&L and restaurant operations.
• Must pass sanitation and responsible alcohol service courses.
• Excellent communication and English language skills.

Responsibilities

• Model operational standards and execute critical behaviors to run great shifts creating lifelong memories for our guests and team members.
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Foster team engagement through frequent recognition and communication.
• Ensure compliance with sanitation, food and restaurant safety regulations
• Train Portillo's team members on operations of the restaurant
• Deliver exceptional guest experiences, making each visit memorable and fostering connections.
• Responsible for executing shift planning, scheduling, training execution, and daily routines, opening and closing the restaurant, managing cash handling
• Plan for and make critical business decisions around inventory, budget, and labor

Skills

Team leadership

Scheduling

Customer service

Communication

English proficiency

Education

High school diploma or equivalent

Job description

Portillo's in New Lenox, IL is seeking a Restaurant Manager to lead a high-performing team, uphold operational standards, and deliver memorable guest experiences in a fast-paced setting.

You will plan schedules, coach staff, oversee inventory, and maintain safety and sanitation while driving guest satisfaction and business results. Portillo's offers a comprehensive benefits package and a discretionary bonus program.