Restaurant Manager: Lead Service, Coaching & Growth

Shake Shack; Charlotte (NC); Presencial; USD 55.000 - 75.000; Tempo integral

Benefícios oferecidos por esta vaga

Weekly Pay and Performance bonuses

Shake Shack Meal Discounts

Exclusive corporate discounts for旅行,电子

Resumo da vaga

Shake Shack in Charlotte, NC is seeking an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold Shake Shack's service standards. You will train staff, manage performance, and drive excellence in a fast-paced environment.

This role emphasizes coaching, community engagement, and safety compliance, with opportunities for growth and a strong team culture. Valid food handler certification and flexible hours are preferred as you help the brand Stand For

Qualificações

• 2-3 years of Restaurant Management experience in a high-volume, fast-paced restaurant setting.
• Working knowledge of restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Must exhibit an aptitude for leading, coaching, and driving excellence at every level
• Understanding of financial aspects of business operations
• Food handler certification, preferred
• Willingness to work flexible hours

Responsabilidades

• Manage daily restaurant operations to ensure superior service and guest satisfaction
• Train team members on all aspects of the Shack operations
• Motivate and manage team members to provide highest level of hospitality
• Demonstrate leadership with a focus on coaching and achieving excellence
• Develop and implement plan to promote the brand in the local community through word-of-mouth and restaurant events
• Ensure compliance with sanitation and safety regulations

Conhecimentos

Restaurant Management

Leadership

Operations

Staff Training

Budget & Finance

Descrição da vaga

Shake Shack in Charlotte, NC is seeking an experienced Restaurant Manager to lead daily operations, ensure guest satisfaction, and uphold Shake Shack's service standards. You will train staff, manage performance, and drive excellence in a fast-paced environment.

This role emphasizes coaching, community engagement, and safety compliance, with opportunities for growth and a strong team culture. Valid food handler certification and flexible hours are preferred as you help the brand Stand For