Restaurant Manager — Lead Ops, Guest Experience & Growth

Kona-Grill; Woodbridge Township (NJ); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Industry-leading compensation

Comprehensive benefits package

Perks & growth opportunities

Employee dining discounts

Job summary

THE ONE GROUP is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations in New Jersey. You will drive service excellence and financial performance while developing a high-energy team that delivers unforgettable guest experiences.

You’ll oversee staffing, training, and adherence to brand standards, while leveraging OpenTable, Avero, and POS systems to optimize performance and guest satisfaction.

Qualifications

• Proven leadership experience as a Restaurant Manager, General Manager, or Hospitality Manager.
• Strong customer service background with a focus on guest experience and operational excellence.
• Extensive food and beverage knowledge, with the ability to educate staff on menus and ingredients.
• Familiarity with restaurant management software (OpenTable, Avero, POS systems, etc.)
• Strong leadership, communication, and problem-solving skills.
• Acute financial management skills, with experience handling budgets and P&L reports.

Responsibilities

• Oversee daily restaurant operations, including front-of-house and back-of-house management.
• Maintain service excellence, ensuring all guests receive an elevated and seamless dining experience.
• Monitor product quality, vendor relationships, and compliance with sanitation and safety regulations.
• Organize and supervise staff shifts, ensuring optimal floor coverage.
• Implement and uphold company policies and hospitality standards.
• Recruit, hire, and onboard top talent to build and maintain a high-performance team.
• Train and mentor employees in customer service best practices and operational excellence.
• Deliver superior service and maximize customer satisfaction.
• Monitor restaurant revenue and expenses, ensuring profitability and cost control.
• Identify areas to optimize sales, reduce waste, and improve overall financial performance.

Skills

Leadership

Customer service

Communication

Problem solving

Financial management

Tools

OpenTable

Avero

POS systems

Job description

THE ONE GROUP is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations in New Jersey. You will drive service excellence and financial performance while developing a high-energy team that delivers unforgettable guest experiences.

You’ll oversee staffing, training, and adherence to brand standards, while leveraging OpenTable, Avero, and POS systems to optimize performance and guest satisfaction.