Restaurant Manager: Lead Operations & Guest Experience

Benihana - Houston II; Houston (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Performance-based bonuses

Medical, Dental, and Vision insurance

Voluntary Short Term Disability

401(k) Plan (Traditional and Roth)

Employee Dining Discounts

Career Development

Paid Sick Time

Paid Time Off

Employee Assistance Program (EAP)

Commuter and Dependent Care Benefits

Job summary

The ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and leading a team to deliver unforgettable guest experiences.

You will maintain service excellence, drive financial performance, mentor staff, and uphold hospitality standards in a high-energy dining environment. This role offers competitive pay, bonuses, and growth within a global brand.

Qualifications

• Proven leadership experience in restaurant management.
• Strong focus on guest experience and operational excellence.
• Extensive food and beverage knowledge for staff education.
• Familiarity with restaurant management software (OpenTable, Avero, POS).

Responsibilities

• Oversee daily restaurant operations (front- and back-of-house).
• Maintain service excellence and elevate guest experiences.
• Monitor quality, vendor relations, and sanitation compliance.
• Organize staff shifts and ensure adequate floor coverage.
• Recruit, train, and mentor high-performance teams.
• Manage budgets, P&L, and cost controls.

Skills

Leadership

Customer Service

Menu Knowledge

Operations

POS Systems

Tools

OpenTable

Avero

POS Systems

Job description

The ONE GROUP is seeking a Restaurant Manager to oversee daily front-of-house and back-of-house operations, ensuring smooth service and leading a team to deliver unforgettable guest experiences.

You will maintain service excellence, drive financial performance, mentor staff, and uphold hospitality standards in a high-energy dining environment. This role offers competitive pay, bonuses, and growth within a global brand.