Restaurant Manager - Lead Operations & Guest Experience

IHOP; Canutillo (TX); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Job summary

IHOP is seeking a Restaurant Manager for full-time, hourly-wage work in the United States. The role oversees the entire operation during shifts, makes daily decisions, and supports staff while ensuring positive guest interactions.

You will uphold standards, ensure product quality, and maintain cleanliness and sanitation while coaching employees and enforcing uniforms. You will also perform line checks in the galley, staff the unit through interviews and trainings, and prepare end-of-shift

Qualifications

• Open availability
• Willing to work at any local units or possibly relocate
• Awareness of events in the local area to ensure proper staffing

Responsibilities

• Oversee the entire operation during scheduled shifts and make daily decisions.
• Provide consistent support to staff and ensure guest interactions are positive.
• Uphold standards, maintain product quality, and ensure cleanliness and sanitation.
• Provide employees with feedback to aid development and adherence to uniform standards.
• Perform line checks in the galley to verify weights, temperatures, cleanliness, and organization.
• Staff the unit by interviewing, hiring, and training high-quality hourly candidates and conducting orientations.
• Prepare end-of-shift reports (Daily Sales Reports, Daily Cash Interims, Daily Labor controls) and manage inventory and ordering.
• Identify operational opportunities and implement plans to address them; approve discounts and ensure safety.

Job description

IHOP is seeking a Restaurant Manager for full-time, hourly-wage work in the United States. The role oversees the entire operation during shifts, makes daily decisions, and supports staff while ensuring positive guest interactions.

You will uphold standards, ensure product quality, and maintain cleanliness and sanitation while coaching employees and enforcing uniforms. You will also perform line checks in the galley, staff the unit through interviews and trainings, and prepare end-of-shift