Restaurant Manager: Lead Guest-First Operations

Dunkin'; Lufkin (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team and uphold brand standards across operations. You will deliver great guest experiences, manage daily restaurant performance, and drive profitability in a fast-paced environment.

As a Restaurant Manager, you will hire and train staff, schedule shifts, monitor performance, and ensure safety, cleanliness, and compliance with all laws. You will implement promotions and product rollouts, and coach your team toward exceptional guest

Qualifications

• Fluent in English is required.
• Experience in restaurant or retail supervision preferred.
• Strong math and financial management skills.

Responsibilities

• Hire, train and develop their employees
• Communicate job expectations to their employees
• Plan, monitor, appraise and review their employees’ job performance
• Provide coaching and feedback; disciplines when appropriate
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards and systems are executed
• Prepare and complete action plans; implement production, productivity, quality and guest service standards
• Complete audits and implement plans to drive system improvements
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Set sales goals and track results

Skills

Fluent in English

Math and financial management

Restaurant, retail, or supervisory

Education

High School diploma, or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead our Dunkin' Team and uphold brand standards across operations. You will deliver great guest experiences, manage daily restaurant performance, and drive profitability in a fast-paced environment.

As a Restaurant Manager, you will hire and train staff, schedule shifts, monitor performance, and ensure safety, cleanliness, and compliance with all laws. You will implement promotions and product rollouts, and coach your team toward exceptional guest