Restaurant Manager: Lead Guest-Focused Operations

Dunkin' Donuts; Dallas (GA); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Dunkin’ Donuts is seeking a Restaurant Manager in a single-restaurant setting to lead a team, uphold Dunkin’ standards, and drive guest satisfaction. You will manage daily operations, recruit and train staff, control costs, and ensure compliance with health, safety, and quality standards.

You will foster a positive work environment, coach team members, and implement strategies to improve performance and guest experience while maintaining brand integrity and profitability.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English or the predominant language in your market.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
• College Degree preferred.

Responsibilities

• Recruit, hire, train and supervise restaurant team members, including shift leaders, team members, bakers and other support staff.
• Oversee day-to-day operations, including opening and closing procedures, cash management, inventory control, and following brand standards.
• Ensure compliance with health and safety regulations, food handling guidelines, and sanitation standards.
• Develop and implement operational strategies to increase efficiency, reduce waste, and enhance overall productivity.
• Ensure exceptional customer service by providing a welcoming and friendly atmosphere.

Job description

Dunkin’ Donuts is seeking a Restaurant Manager in a single-restaurant setting to lead a team, uphold Dunkin’ standards, and drive guest satisfaction. You will manage daily operations, recruit and train staff, control costs, and ensure compliance with health, safety, and quality standards.

You will foster a positive work environment, coach team members, and implement strategies to improve performance and guest experience while maintaining brand integrity and profitability.