Restaurant Manager: Lead Guest Experience & Team Growth

Dunkin' Donuts; North Richland Hills (TX); Híbrido; USD 52 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Monthly Bonus Program

Employee Meal Discounts

Medical, Dental, Vision, Rx Insurance

Paid Vacation

Resumo da oferta

Quality Brand Group LLC, a franchisee of Dunkin’, operates multiple Dunkin’ locations across several states including Texas. The Restaurant Manager drives operations, directs team recruitment and development, and ensures quality service and cleanliness while working toward sales and profitability targets.

The role involves managing shifts, coaching staff, and maintaining guest satisfaction through strong leadership and adherence to standards.

Qualificações

• Must be able to fluently speak/read English.
• Math and writing skills.
• Experience in the food service industry is required.
• Guest focus – anticipate and understand guests’ needs and exceed their expectations.

Responsabilidades

• Leading operational excellence.
• Keen focus on 100% guest satisfaction.
• Understanding the importance of training and development of team members.
• Achieving financial goals such as sales projections and controlling expenses.
• Utilizing effective communication and coaching skills.
• Managing purchasing, scheduling, sales, training and physical facilities maintenance.
• Highly motivated, enthusiastic, with demonstrated ability to think and work independently.

Conhecimentos

Fluent English

Math

Writing

Food service experience

Descrição da oferta de emprego

Quality Brand Group LLC, a franchisee of Dunkin’, operates multiple Dunkin’ locations across several states including Texas. The Restaurant Manager drives operations, directs team recruitment and development, and ensures quality service and cleanliness while working toward sales and profitability targets.

The role involves managing shifts, coaching staff, and maintaining guest satisfaction through strong leadership and adherence to standards.