Restaurant Manager: Lead Guest Experience & Profit

Dunkin'; Crowgeys (VA); On-site; USD 42,000 - 64,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead the Dunkin' Team, delivering guest experiences, operating excellence and profitable top line sales in accordance with Dunkin' and franchise standards.

You will hire, train and develop staff, supervise daily operations, ensure safety and brand compliance, and drive guest satisfaction through effective coaching, planning and performance reviews.

Qualifications

• Proven math and financial management skills.
• Experience supervising or leading teams in a fast-paced environment.
• Must be at least 18 years old and eligible to work.
• Valid driver’s license required.

Responsibilities

• Hire, train and develop their employees.
• Communicate job expectations to their employees.
• Plan, monitor, appraise and review employees’ performance.
• Provide coaching and feedback; disciplines when appropriate.
• Create and maintain a guest-first culture in the restaurant.
• Ensure shifts are staffed to meet service goals.
• Maintain safe, clean environment per laws and brand standards.
• Execute marketing promotions and product rollouts.

Skills

Math and financial management

Restaurant, retail, or supervisory

18 years of age

Valid driver’s license

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead the Dunkin' Team, delivering guest experiences, operating excellence and profitable top line sales in accordance with Dunkin' and franchise standards.

You will hire, train and develop staff, supervise daily operations, ensure safety and brand compliance, and drive guest satisfaction through effective coaching, planning and performance reviews.