Restaurant Manager: Lead Guest Experience & Growth

Dunkin'; Winston-Salem (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Dunkin' is seeking a Restaurant Manager to lead the Dunkin' team, delivering great guest experiences, operational excellence, and profitable top‑line sales in accordance with company and franchisee standards.

You will hire and train staff, manage schedules, control costs, and uphold food safety and brand standards. The role requires English fluency, supervisory experience, and a valid driver’s license, with a focus on developing strong teams.

Qualifications

• Fluent English required with strong communication skills.
• Experience in restaurant, retail, or supervisory roles.
• Demonstrates solid math and financial management abilities.
• High School diploma or equivalent is required.
• Valid driver’s license is required.

Responsibilities

• Hire, train and develop employees.
• Communicate job expectations to staff.
• Plan, monitor and review staff performance.
• Provide coaching and feedback; discipline when appropriate.
• Create and maintain a guest-first culture and achieve service goals.
• Maintain safety, food safety and sanitation guidelines and comply with laws.

Skills

Fluent in English

Math and financial management

Restaurant, retail, or supervisory

Valid driver’s license

Education

High School diploma or equivalent

Job description

Dunkin' is seeking a Restaurant Manager to lead the Dunkin' team, delivering great guest experiences, operational excellence, and profitable top‑line sales in accordance with company and franchisee standards.

You will hire and train staff, manage schedules, control costs, and uphold food safety and brand standards. The role requires English fluency, supervisory experience, and a valid driver’s license, with a focus on developing strong teams.