Restaurant Manager: Lead Guest Experience & Growth

Landry's, Inc.; New Orleans (LA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Extensive and well-rounded training

Career development and growth

Employee discounts on dining, retail,趣

Health benefit plans

Dental, vision, life, disability, 401k

Paid time off

Bonus potential

Job summary

Landry's, Inc. is hiring a Restaurant Manager in New Orleans to lead daily operations, inspire a high-performing team, and ensure top-tier guest experiences.

You will oversee service standards, manage labor and costs, enforce safety and compliance, and drive continuous improvement in a fast-paced hospitality environment. A minimum of 2 years in management at a high-volume restaurant is required.

Qualifications

• Minimum of 2 years of management experience in a high-volume, full-service restaurant.
• Proven ability to lead, develop, mentor, and motivate a diverse team while fostering accountability, teamwork, and operational excellence.
• Strong interpersonal and communication skills with the ability to build relationships, resolve conflicts, and engage guests and business partners.
• Excellent organizational and time-management abilities with strong attention to detail.
• Experience managing budgets, inventory controls, labor costs, and other operating expenses.
• Good understanding of restaurant operations, service standards, staffing, scheduling, and profitability drivers.
• Knowledge of food safety, sanitation, and regulatory compliance.
• Demonstrated ability to thrive in a dynamic environment and respond to changing needs.

Responsibilities

• Guest Experience Leadership: Lead by example in delivering exceptional guest experiences and foster a hospitality culture.
• Team Development & Performance: Recruit, train, coach, and motivate team members to achieve high performance.
• Operational Excellence: Ensure consistent execution of standards, policies, and procedures.
• Financial Management: Manage labor, food, beverage, and operating costs to meet financial objectives.
• Safety & Compliance: Maintain safety, sanitation, and regulatory compliance.
• Administrative Oversight: Oversee daily sales reporting, payroll processing, and inventory controls.
• Quality Assurance: Monitor food, beverage, and service quality to meet brand standards.
• Culture & Engagement: Promote teamwork and continuous improvement.
• Business Results: Analyze performance and drive improvements for strong results.
• Adaptability: Respond to changing needs with visible leadership.

Skills

Leadership

Team development

Operations management

Budgeting

Customer service

Communication

Safety compliance

Staff scheduling

Performance metrics

Hospitality

Job description

Landry's, Inc. is hiring a Restaurant Manager in New Orleans to lead daily operations, inspire a high-performing team, and ensure top-tier guest experiences.

You will oversee service standards, manage labor and costs, enforce safety and compliance, and drive continuous improvement in a fast-paced hospitality environment. A minimum of 2 years in management at a high-volume restaurant is required.