NOLA Restaurant Manager: Lead Team & Guest Experience

Morrow Hospitality; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Morrow Hospitality Group, based in New Orleans, LA, seeks a Restaurant Manager to lead daily dining-room operations, staffing, inventory, and training in a high-end setting. This on-site role partners with the General Manager and Executive Chef to uphold quality and elevate service.

The ideal candidate brings 3+ years in restaurant leadership, a strong service mindset, and proven ability to train staff, manage reservations, and maintain stringent health and safety standards.

Qualifications

• At least 3 years of leadership in a restaurant.
• Experience in staff training and team management.
• Strong focus on customer service and guest satisfaction.
• Proficiency in POS systems, inventory management and cash handling.
• Food Safety Manager Certificate and Responsible Vendor Permit are required.
• Ability to lead in a fast-paced environment.

Responsibilities

• Oversee interview, selection, and training of associates
• Conduct pre-shift meetings and continuous training for front-of-house staff
• Coach and mentor direct reports and subordinates daily
• Manage reservations and seating arrangements
• Ensure smooth execution of menus and pricing structures
• Supervise the cleanliness and upkeep of dining areas and restrooms
• Respond to guest comments and ensure proper handling of concerns
• Provide a great guest experience through leadership and example
• Execute end-of-shift paperwork and processes
• Make staff schedules in accordance with labor regulations and business needs
• Work with the General Manager to build and update systems and processes
• Implement and update policies and procedures as necessary

Skills

Leadership

Staff training

Customer service

Operations management

POS systems

Inventory management

Cash handling

Staff supervision

Interpersonal skills

Health and safety

Education

Bachelor's degree in Hospitality Management

Food Safety Manager Certificate

Responsible Vendor Permit

Tools

POS systems

Inventory management software

Job description

Morrow Hospitality Group, based in New Orleans, LA, seeks a Restaurant Manager to lead daily dining-room operations, staffing, inventory, and training in a high-end setting. This on-site role partners with the General Manager and Executive Chef to uphold quality and elevate service.

The ideal candidate brings 3+ years in restaurant leadership, a strong service mindset, and proven ability to train staff, manage reservations, and maintain stringent health and safety standards.