Restaurant Manager: Guest Experience Leader

Benihana - Mall of America; BLOOMINGTON (MN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Traditional and Roth 401(k) Plan

Employee dining discounts

Paid Time Off

Employee Assistance Program (EAP)

Job summary

THE ONE GROUP is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations in Bloomington, ensuring smooth service and a guest-first experience. You will guide a high-energy team, uphold service standards, and manage financial performance.

In this role you’ll recruit, train, and develop staff, monitor quality and safety, partner with vendors, and drive initiatives to elevate guest satisfaction and brand presence.

Qualifications

• Proven leadership experience as a Restaurant Manager or equivalent.
• Strong customer service focus with operational excellence.
• Extensive food and beverage knowledge for staff education.

Responsibilities

• Oversee daily restaurant operations, front-of-house and back-of-house.
• Maintain service excellence and elevated guest experience.
• Monitor quality, vendor relations, and compliance with sanitation and safety.
• Organize staff shifts and uphold hospitality standards.
• Recruit, onboard, train, and mentor team members.

Skills

Leadership

Customer service

Operational excellence

F&B knowledge

Staff development

Tools

OpenTable

Avero

POS systems

Job description

THE ONE GROUP is seeking a Restaurant Manager to lead daily front-of-house and back-of-house operations in Bloomington, ensuring smooth service and a guest-first experience. You will guide a high-energy team, uphold service standards, and manage financial performance.

In this role you’ll recruit, train, and develop staff, monitor quality and safety, partner with vendors, and drive initiatives to elevate guest satisfaction and brand presence.