Restaurant Manager - Elevate Guest Experience & Hospitality

Hudson House River Oaks; Houston (TX); Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, Dental and Vision benefits

Paid Time Off

Dining discounts at Vandelay concepts

Professional development and career成长

Manager in Training program

Holidays closed (Thanksgiving, Xmas, 4

Collaborative, uplifting culture

Résumé du poste

Hudson House in Houston, TX, part of Vandelay Companies, seeks a Manager to lead daily floor operations and coach a high-performing team while upholding elevated hospitality standards. You’ll partner with culinary leadership, manage scheduling, training, and guest service excellence in a fast-paced setting.

Ideal candidates bring strong leadership, exceptional communication, and a guest-focused mindset, with flexibility for evenings and weekends.

Qualifications

• High school diploma or GED required; Bachelor's Degree in Restaurant / Hospitality Management or similar strongly preferred.
• 2+ years of full-service restaurant experience preferred, but not required
• Ability to work a flexible schedule including evenings, weekends and holidays
• Trustworthy, detail-obsessed and open to constructive feedback
• Exceptional communication skills both written and verbal

Responsabilités

• Support the General Manager in leading, coaching, and developing a high-performing team that embodies Vandelay’s culture and hospitality standards.
• Lead daily floor operations with confidence and professionalism, ensuring seamless service and a consistently elevated guest experience.
• Model warm, polished hospitality and empower team members to create memorable moments for guests.
• Respond to guest concerns with professionalism and a solutions-focused mindset, turning challenges into opportunities to exceed expectations.
• Assist with training, onboarding, and continuous development of team members, ensuring strong performance and adherence to VHG standards.
• Help oversee scheduling, shift planning, and labor management to balance business needs with staffing efficiency.
• Maintain vibrant floor presence by supporting service teams, reinforcing standards, and ensuring exceptional pacing, execution, and communication.
• Support the monitoring and achievement of key financial metrics, including labor, inventory, COGS, and operational efficiencies.
• Uphold food safety, sanitation, and cleanliness standards across all areas of the restaurant.
• Partner with culinary leadership to ensure menu execution, product quality, and presentation meet Vandelay expectations.
• Ensure compliance with company policies and all local, state, and federal regulations.
• Assist with inventory management, purchasing, and proper storage and rotation of products to ensure quality and cost control.
• Help maintain the physical and aesthetic upkeep of the restaurant, ensuring a polished and inviting environment for guests and team members.
• Lead pre-shift meetings and support communication between front-of-house, back-of-house, and leadership teams.
• Use guest feedback and real-time observations to drive continuous improvement in service, hospitality, and operational flow.
• Uphold disciplinary protocols with fairness and consistency, supporting a culture of accountability and growth.

Connaissances

Leadership

Communication

Guest service

Training/coaching

Scheduling

Formation

Bachelor's in Restaurant/Hospitality

High school diploma or GED

Description du poste

Hudson House in Houston, TX, part of Vandelay Companies, seeks a Manager to lead daily floor operations and coach a high-performing team while upholding elevated hospitality standards. You’ll partner with culinary leadership, manage scheduling, training, and guest service excellence in a fast-paced setting.

Ideal candidates bring strong leadership, exceptional communication, and a guest-focused mindset, with flexibility for evenings and weekends.