Restaurant Manager - Eataly West Palm

Eataly North America; West Palm Beach (FL); Sur place; USD 70 000 - 75 000; Plein temps

Avantages offerts par ce poste

Paid Time Off

401K with match or RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Résumé du poste

Eataly North America is seeking a Restaurant Manager to support the Restaurant AGM and oversee front-of-house staff across our full-service locations. You will help hire, train, and supervise servers, bartenders, hosts, and related team members, ensuring smooth daily operations and guest satisfaction.

Responsibilities include upholding service standards, monitoring health/safety compliance, and assisting with budgeting by reviewing sales and costs.

Qualifications

• 2+ years of experience leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Responsabilités

• Assist the Restaurant AGM in day-to-day operations and oversee front-of-house staff.
• Hire, train, evaluate and terminate employees.
• Document, investigate, escalate and resolve incidents involving employees and guests.
• Ensure service standards are met and activities are carried out effectively.
• Inspect dining room and storage areas for health and safety compliance.
• Plan restaurant activities and events; review sales and costs to manage the budget

Connaissances

Front-of-house leadership

Communication skills

Problem solving

Steps of service knowledge

Formation

Restaurant management or hospitality degree

Description du poste

• Compensation: USD 70,000 - USD 75,000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!