Restaurant Floor Manager

Eataly; Dallas (TX); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian

Job summary

Eataly is looking for a Restaurant Manager to assist the Restaurant AGM in daily operations of its full-service restaurant. You will lead front-of-house staff including servers, bartenders, runners, hosts, bussers and barbacks, ensuring smooth service and policy compliance in a vibrant Italian marketplace.

The role requires 2+ years of FOH leadership, strong communication, and knowledge of Italian cuisine. Onsite work with flexible evenings and weekends; compensation $60,000–$65,000 annually

Qualifications

• 2+ years leading or managing a front-of-house team.
• Understanding of steps of service.
• Strong communication and leadership skills.
• Bachelor’s or Associate’s in Restaurant Management or Hospitality preferred.
• Knowledge of Italian cuisine and beverage highly preferred.

Responsibilities

• Supports hiring, training, evaluating, and terminating front-of-house staff.
• Documents and resolves employee and guest incidents.
• Maintains service standards and ensures effective operations.
• Inspects dining room and storage for health and safety compliance.
• Estimates FOH needs and supervises intake orders.
• Reviews sales, inventory, and costs to monitor the budget.
• Plans restaurant activities and events with FOH teams.
• Performs other duties as required.

Skills

Front-of-house leadership

Communication

Problem-solving

Steps of service

Italian cuisine knowledge

Education

Bachelor’s or Associate’s in Restaurant Management or Hospitality

Tools

Food Handler's License

Job description

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Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Food Handler’s License preferred

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Compensation: The annual compensation for this position is $60k – 65k per year

Eataly is an equal employment opportunity employer. It is the Company’s policy to not unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, religion, national origin, age, disability or any other characteristic made unlawful to consider by applicable federal, state, sex, ...