Restaurant Assistant General Manager

Eataly; Florida; On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

401K with match

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly, the world’s largest artisanal Italian food marketplace, seeks a Restaurant Assistant General Manager to lead day-to-day operations for a single restaurant or group, driving profitability and guest satisfaction.

You will manage floor operations hands-on, hire and coach staff, oversee inventories, collaborate with teams and corporate partners, and maintain hospitality standards across shifts. Availability to work evenings, weekends and holidays is required.

Qualifications

• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Excellent communication, leadership and team-building skills.
• Advanced proficiency in Microsoft Office; experience with Italian cuisine and wine highly preferred.

Responsibilities

• Oversees the operations of the restaurant, maximizing profitability while upholding standards.
• Works the floor actively, hands-on leadership and coaching.
• Hires, trains, motivates, evaluates and terminates team members as necessary.
• Manages inventory levels and replenishes goods and operating materials.
• Collaborates interdepartmentally and with corporate to plan activities and events.
• Documents, investigates and resolves employee and guest incidents.
• Maintains a high level of hospitality towards guests and staff.
• Performs other duties as required or assigned

Skills

Restaurant management

Leadership

Customer service

Operations

Staff training

Inventory management

Problem solving

Communication

Italian cuisine knowledge

Tools

Microsoft Office

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food - you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications

• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!