Restaurant Assistant General Manager

Eataly North America; Florida; On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian

Job summary

Eataly is searching for a Restaurant Assistant General Manager to oversee day-to-day operations at various locations. This role involves managing staff, optimizing profitability while maintaining high-quality standards, and ensuring exceptional guest experiences.

The ideal candidate will have 2+ years of restaurant management experience and must demonstrate excellent leadership and communication skills. Benefits include PTO, 401K with match, and discounts at Eataly.

Qualifications

• 2+ years of experience managing a large restaurant staff.
• Demonstrated problem-solving and organizational skills.
• Excellent communication and leadership skills.

Responsibilities

• Oversee operations of the restaurant to maximize profitability.
• Manage and train team members, providing coaching as needed.
• Collaborate with corporate and other departments for events.
• Maintain hospitality towards guests and team members.

Skills

Team management

Problem-solving

Communication

Leadership

Organizational skills

Microsoft Office

Italian cuisine

Job description

• Compensation: USD 80,000 - USD 85,000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications

• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!