Restaurant Assistant General Manager

Eatal; West Palm Beach (FL); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Employee discounts

Classes on Italian cuisine

Job summary

Eataly West Palm Beach is seeking a Restaurant Assistant General Manager to oversee the day-to-day operations of a single restaurant or group across our location. You will report to the General Manager of Restaurants and lead a high-performing team to deliver exceptional guest experiences.

This role requires hands-on leadership, strong hospitality standards, and the ability to manage inventory, coaching staff, and collaborate with other departments to execute events and maintain profitability.

Qualifications

• Bachelor’s Degree or Associate Degree.
• 2+ years managing a large restaurant staff for sales and guest service goals.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Excellent communication, leadership and team-building skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian cuisine and wine highly preferred.

Responsibilities

• Oversees restaurant operations to maximize profitability while upholding standards.
• Works on the floor with a hands-on approach to guest experience.
• Hires, trains, motivates, evaluates, and terminates team members as needed.
• Provides coaching and feedback to staff to support growth.
• Manages inventory and replenishes operating materials.
• Collaborates with other departments and corporate on events and information sharing.
• Documents, investigates and resolves employee and guest incidents.
• Maintains a high level of hospitality towards guests and staff.
• Performs other duties as required or assigned.

Skills

Leadership

Problem solving

Organization

Communication

Team building

Staff training

Education

Bachelor's/Associate Degree

Tools

Microsoft Office

Job description

• Compensation: USD 80,000 - USD 85,000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands‑on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the‑moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree or Associate Degree
• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem‑solving, organizational, analytical and business management skills
• Excellent communication, leadership and team‑building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!