Restaurant Assistant General Manager

Eataly North America; West Palm Beach (FL); On-site; USD 80,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian cucina

and more!

Job summary

Eataly North America in West Palm Beach operates a vibrant Italian marketplace with sit-down restaurants. The Restaurant Assistant General Manager oversees day-to-day restaurant operations, driving profitability while upholding hospitality standards and guest satisfaction.

This role leads on-floor teams, hires and coaches staff, manages inventory and events, coordinates with other departments and corporate, and ensures delivery of high-quality service.

Qualifications

• Bachelor’s or Associate degree required.
• 2+ years managing a large restaurant staff.
• Strong problem-solving, organizational and analytical skills.
• Excellent communication and leadership abilities.
• Experience with Italian cuisine and wine highly preferred.

Responsibilities

• Oversees restaurant operations to maximize profitability while upholding standards.
• Works hands-on on the floor and coaches team members in real time.
• Hires, trains, motivates, evaluates and terminates staff as needed.
• Manages inventory and replenishment of goods and materials.
• Collaborates with interdepartmental teams and corporate on events and information sharing.
• Documents, investigates and resolves incidents involving staff or guests.
• Maintains a high level of hospitality toward guests and team.
• Performs other duties as required.

Skills

Staff management

Leadership

Analytical skills

Communication

Problem-solving

Organizational skills

Business management

Team-building

Education

Bachelor’s Degree or Associate Degree

Tools

Microsoft Office

Job description

• Compensation: USD 80,000 - USD 85,000 - yearly

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The Restaurant Assistant General Manager oversees the complex day-to-day operations of a single restaurant or group of restaurants at an Eataly location. Reports to the General Manager of Restaurants.

• Oversees the operations of the restaurant, working to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Works the floor actively, applying a hands-on approach, unafraid to get hands dirty
• Hires, assigns, trains, motivates, evaluates and terminates team members as necessary
• Provides in-the-moment coaching and feedback to team members, actively facilitating their growth
• Manages inventory levels and replenishes goods and operating materials
• Collaborates interdepartmentally and with corporate to plan activities, special events, share information, etc.
• Documents, investigates and resolves employee and guest incidents
• Maintains a high level of hospitality towards guests as well as within the team
• Performs other duties as required or assigned

Qualifications

• Bachelor’s Degree or Associate Degree
• 2+ years of experience managing a large restaurant staff to accomplish sales and guest service goals
• Demonstrated problem-solving, organizational, analytical and business management skills
• Excellent communication, leadership and team-building skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred

Job Requirements

• Availability to work a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Additional Information

Benefits and Perks

• Paid Time Off
• 401K with match
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!