Restaurant Manager – Eataly West Palm

Eataly; West Palm Beach (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Eataly West Palm Beach is seeking a Restaurant Manager to support the AGM in daily operations of our full-service restaurant. You will lead the front-of-house team, ensure top-tier service, and help with staffing and guest incidents.

The role requires onsite availability with flexible evenings, weekends, and holidays. Knowledge of Italian cuisine and beverage is highly valued, with a focus on safety and hospitality excellence.

Qualifications

• 2+ years of leading or managing a front-of-house restaurant team.
• Understanding of steps of service.
• Outstanding communication, leadership and problem-solving skills.
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Responsibilities

• Assist the Restaurant AGM in day-to-day operations of the full-service restaurant.
• Oversee front-of-house staff including servers, bartenders, food runners, hosts, bussers and barbacks.
• Support hiring, training, evaluating and terminating FOH staff.
• Document, investigate, and resolve incidents involving employees or guests.
• Ensure exceptional service standards and safety/compliance in dining areas.
• Monitor dining room and storage areas for health and safety regulations.
• Estimate FOH food and beverage needs and supervise intake orders.
• Review sales, inventory and costs to monitor budget and events.

Skills

FOH Leadership

Steps of Service

Communication

Problem Solving

Education

Bachelor/Associate in Restaurant Management or Hospitality

Job description

Restaurant Manager – Eataly West Palm

Eataly West Palm 580 Hibiscus Street, West Palm Beach, FL
33401, United States Full-time

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim… for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

The Restaurant Manager assists the Restaurant Assistant General Manager (AGM) in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Restaurant AGM and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.

• Supports the Restaurant AGM with hiring, assigning, training, evaluating and terminating employees
• Documents, investigates, escalates and resolves all employee and guests incidents
• Ensures exceptional service standards are consistently met and that activities are carried out effectively
• Inspects dining room and storage areas to ensure compliance with health and safety regulations
• Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
• Reviews financial information such as sales, inventory and costs to monitor budget
• Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
• Performs other duties as required or assigned

Qualifications

• 2+ years of experiencing leading or managing a front-of-house restaurant team
• Understanding of steps of service
• Outstanding communication, leadership and problem-solving skills
• Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
• Knowledge of Italian cuisine and beverage highly preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting