Restaurant Manager

Fohandboh; Plano (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Fohandboh in Plano, Texas seeks a Front of House Manager to lead dining room operations and ensure a memorable guest experience. You will oversee appearance, service standards, and staff performance, excluding kitchen operations.

The role requires hiring and training quality staff, managing shift schedules, and handling guest concerns with composure. Strong communication and leadership are essential to maintain high service levels in a fast-paced environment.

Qualifications

• Experience hiring for front-of-house roles and building a qualified team.
• Proven ability to train servers, bartenders, hosts, and bussers.
• Track record of maintaining high customer service standards.
• Skilled in creating effective shift schedules to meet demand.

Responsibilities

• Interview and hire front-of-house staff including bar and waitstaff.
• Train servers, bartenders, hosts, and bussers to meet restaurant needs.
• Oversee upkeep of guest areas and direct staff to maintain cleanliness.
• Plan shifts and assign staff using scheduling systems for demand.

Skills

Hiring & training

Staff supervision

Customer service excellence

Shift scheduling

Job description

The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.

Job Duties

• - Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
• - Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
• - Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
• - Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.