Restaurant Service Manager

Fiery Crab; Metairie (LA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Insurance benefits

Bonus opportunities

Great work atmosphere

Job summary

Ontario Trillium Foundation seeks a Restaurant Service Manager in Metairie, LA to oversee front-of-house operations, ensuring exceptional customer service and a great dining atmosphere. Responsibilities include recruiting, training, and supervising staff, managing schedules, and maintaining operational excellence in accordance with laws and guidelines. This full-time position offers insurance benefits and bonus opportunities, contributing to a positive work environment.

Qualifications

• Experience in restaurant management or front-of-house operations.
• Strong leadership and team management skills.
• Ability to provide excellent customer service.

Responsibilities

• Oversee and manage front-of-house operations.
• Recruit, train, and supervise front-of-house staff.
• Manage employee schedules for optimal coverage.

Job description

As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences. You will lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff, fostering a positive and efficient work environment.

We offer:

• Insurance benefits (full time position)
• Bonus opportunities
• A great work atmosphere

Duties/Responsibilities:

• Ensuring that our restaurant is fully and appropriately staffed at all times
• Recruit, train, and supervise front-of-house staff, including servers, hosts/hostesses, bartenders, and support staff
• Create and manage employee schedules to ensure adequate coverage during peak hours and special events while optimizing labor costs.
• Provide ongoing coaching and performance feedback to maintain a motivated and efficient team
• Maintaining operational excellence so our restaurant is running efficiently and effectively
• Work closely with the kitchen team and other department managers to coordinate seamless operations and address any issues or concerns that may arise.
• Ensuring that all laws, regulations, and guidelines are being followed
• Creating a restaurant atmosphere that both patrons and employees enjoy
• Various other tasks as needed