Floor Manager

Fohandboh; Nashville (TN); On-site; USD 42,000 - 62,000; Full time

Job summary

Fohandboh in Nashville, TN seeks a Front of House Manager who aspires to grow into a long-term management career. You will oversee all non-kitchen restaurant operations, shaping guest experiences by maintaining a welcoming dining room and ensuring outstanding customer service.

You will train servers, bartenders, hosts, and bussers, plan shifts, and direct staff to handle unexpected situations and guest concerns, while upholding brand standards and guest satisfaction.

Responsibilities

• Oversee all front-of-house operations (except kitchen) to shape the guest experience.
• Maintain dining room appearance and ensure high levels of customer service.
• Train servers, bartenders, hosts, and bussers to meet the restaurant's standards.
• Plan shifts and direct staffing to meet anticipated demand; guide staff to handle issues during the shift.

Job description

The ideal candidate wants to grow into a long term management career and has an eagerness to learn and develop. The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, and ensuring good customer service.

Job Duties

• Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
• Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
• Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.