Restaurant Manager

Fohandboh; Albemarle (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Fohandboh is seeking a Front of House Manager to oversee all dining room operations and ensure a welcoming, clean, and well-presented space with exceptional customer service.

You will interview and hire bar and waitstaff, train servers and hosts, supervise guest area upkeep, and plan shifts using scheduling systems to meet demand and respond to guest concerns.

Qualifications

• Experience managing front-of-house in a restaurant or similar dining environment.
• Ability to recruit and onboard bar and waitstaff.
• Strong leadership and communication skills.

Responsibilities

• Interview and hire for the restaurant’s bar and waitstaff.
• Manage the training of servers, bartenders, hosts, and bussers.
• Supervise upkeep of guest areas and direct staff to attend to issues.
• Plan shifts using scheduling systems to meet anticipated demand and handle guest concerns.

Skills

Hiring

Staff training

Customer service

Shift management

Tools

Scheduling software

Job description

The front of house manager oversees all operations at a restaurant (except for the kitchen). This individual shapes a restaurant-goer’s experience by maintaining the dining room’s appearance, hiring and training quality staff, and ensuring good customer service.

Job Duties

• - Interview and hire for a restaurant’s bar and waitstaff. Ability to develop a specialized hiring process to meet a restaurant’s needs.
• - Manage the training of the servers, bartenders, hosts, and bussers to meet the specific needs of the restaurant.
• - Supervise Upkeep of Guest Areas by directing staff to attend to messes or accidents as well as personally assisting in cleanup.
• - Responsible for shift planning using the scheduling systems to assign waitstaff based on anticipated demand. Ability to direct staff to handle unexpected situations and customer concerns throughout a shift as needed.