Restaurant Service Manager

Fiery Crab; Harvey (LA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Insurance benefits (full time position

Bonus opportunities

A great work atmosphere

Job summary

Fiery Crab in Harvey, LA is seeking a Restaurant Service Manager to oversee front-of-house operations and drive exceptional dining experiences. You will lead servers, hosts, bartenders, and support staff, ensuring top-notch service and smooth collaboration with the kitchen.

Responsibilities include staffing, scheduling, coaching, and maintaining compliance, all while creating a welcoming atmosphere for guests and employees.

Responsibilities

• Oversee front-of-house operations to ensure exceptional service.
• Lead servers, hosts/hostesses, bartenders, and other front-of-house staff.
• Create and manage employee schedules to cover peak hours and events.
• Provide coaching and feedback to maintain a motivated team.
• Maintain operational excellence for efficient restaurant performance.
• Coordinate with kitchen and other departments to ensure seamless operations.
• Ensure compliance with laws, regulations, and guidelines.
• Create a welcoming atmosphere for patrons and staff.
• Handle additional tasks as needed.

Job description

As a Restaurant Service Manager, you will be responsible for overseeing and coordinating all aspects of the front-of-house operations to ensure exceptional customer service and dining experiences. You will lead a team of servers, hosts/hostesses, bartenders, and other front-of-house staff, fostering a positive and efficient work environment.

We offer:

• Insurance benefits (full time position)
• Bonus opportunities
• A great work atmosphere

Duties/Responsibilities:

• Ensuring that our restaurant is fully and appropriately staffed at all times
• Recruit, train, and supervise front-of-house staff, including servers, hosts/hostesses, bartenders, and support staff
• Create and manage employee schedules to ensure adequate coverage during peak hours and special events while optimizing labor costs.
• Provide ongoing coaching and performance feedback to maintain a motivated and efficient team
• Maintaining operational excellence so our restaurant is running efficiently and effectively
• Work closely with the kitchen team and other department managers to coordinate seamless operations and address any issues or concerns that may arise.
• Ensuring that all laws, regulations, and guidelines are being followed
• Creating a restaurant atmosphere that both patrons and employees enjoy
• Various other tasks as needed