Manager

SMOOTH LIVING; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

SMOOTH LIVING is looking for a Restaurant Manager to oversee daily operations, ensure staff compliance with company policies, and enhance guest experiences. Responsibilities include staff training, maintaining safety and food quality standards, managing schedules, and supervising daily shift operations. The ideal candidate will have experience in managing restaurant operations and will interact with customers to ensure satisfaction. This position offers a dynamic environment to lead and improve restaurant service delivery.

Responsibilities

• Ensure incoming staff complies with company policy.
• Train staff to follow restaurant procedures.
• Maintain safety and food quality standards.
• Keep customers happy and handle complaints.
• Organize schedules.
• Keep track of employees' hours and record payroll data.
• Order food and supplies while within budget limitations.
• Supervise daily shift operations.
• Ensure end of day cash outs are completed.
• Coordinate daily front and back of house operations.
• Control operational costs and identify waste reduction opportunities.
• Appraise staff performance.
• Interview and recruit new employees.
• Interact with guests for feedback on product quality and service levels.

Job description

Job Summary

A Restaurant Manager, or Restaurant General Manager, is responsible for overseeing the daily operations of a restaurant. Their duties include hiring and training restaurant staff following company policies, speaking with diners to address concerns or solve problems and creating work schedules for restaurant staff.

Responsibilities

• Ensuring incoming staff complies with company policy
• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy and handling complaints
• Organizing schedules
• Keeping track of employees’ hoursRecording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations
• Ensuring all end of day cash outs are correctly completed
• Coordinating daily front‑ and back‑of‑house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance
• Interviewing/recruiting new employees
• Interacting with guests to get feedback on product quality and service levels