Restaurant Leader: Guest Experience & Ops Excellence

Dunkin' Donuts; Jasper (AL); Hybrid; USD 38,000 - 46,000; Full time

Job summary

Dunkin' Donuts is seeking a Restaurant Manager in Jasper, Alabama to provide strong leadership for a single store. You will guide a team to deliver friendly guest experiences, maintain brand standards, and drive profitable top-line results while ensuring compliance with health, safety, and company policies.

Responsibilities include hiring and training staff, managing daily operations, controlling costs, and implementing training programs that raise performance.

Qualifications

• Leadership experience in retail, restaurant or hospitality preferred or ability to show leadership.
• Fluent in spoken and written English.
• Basic math and financial management.
• Basic computer skills sufficient for daily operations.
• Previous leadership experience in a fast-paced team environment is valued.

Responsibilities

• Recruit, hire, train and supervise restaurant team members, including shift leaders and bakers.
• Oversee day-to-day operations, including openings/closings, cash handling and inventory control.
• Ensure health, safety and sanitation standards are met.
• Drive guest-focused service and respond to feedback to improve quality.
• Monitor costs and drive operational efficiency and profitability.
• Engage with the local community and explore partnerships.

Skills

Leadership

English fluency

Basic math

Basic computer skills

Customer service

Education

College degree preferred

Job description

Dunkin' Donuts is seeking a Restaurant Manager in Jasper, Alabama to provide strong leadership for a single store. You will guide a team to deliver friendly guest experiences, maintain brand standards, and drive profitable top-line results while ensuring compliance with health, safety, and company policies.

Responsibilities include hiring and training staff, managing daily operations, controlling costs, and implementing training programs that raise performance.