Restaurant Operations Leader — Guest Experience & Growth

Dunkin' Donuts; Cullman (AL); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Dunkin' Donuts in Cullman, AL is seeking a driven Restaurant Manager to lead a fast-paced team and ensure a consistent, welcoming guest experience while upholding Dunkin' standards. You will oversee daily operations, staffing, training, scheduling, cash handling, and vendor relations, while focusing on quality, cost control, and community engagement.

A college degree is preferred; English fluency and basic financial skills are essential.

Qualifications

• Basic computer skills required.
• Fluent in spoken and written English or the predominant language in your market.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality preferred.
• College degree preferred.

Responsibilities

• Lead restaurant team and provide strong direction to deliver friendly guest experiences.
• Recruit, hire, train and supervise staff.
• Foster a positive work environment and coach staff.
• Oversee opening and closing procedures, cash management and inventory control.
• Monitor cost controls, inventory and waste to maximize profitability.
• Engage with the local community and promote partnerships.

Skills

Fluent in English

Basic computer skills

Basic math

Financial management

Leadership experience

Team leadership

Education

College Degree preferred

Job description

Dunkin' Donuts in Cullman, AL is seeking a driven Restaurant Manager to lead a fast-paced team and ensure a consistent, welcoming guest experience while upholding Dunkin' standards. You will oversee daily operations, staffing, training, scheduling, cash handling, and vendor relations, while focusing on quality, cost control, and community engagement.

A college degree is preferred; English fluency and basic financial skills are essential.