Restaurant Manager: Elevate Guest Experience & Profits

Baskin-Robbins; Tomball (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

Baskin-Robbins is seeking a Restaurant Manager in Tomball, TX to lead daily operations of a single store, uphold brand standards, and drive guest satisfaction. You will guide a team, manage training, and ensure compliance with safety and sanitation requirements while controlling costs.

The role emphasizes strong leadership, financial awareness, and the ability to implement initiatives to improve guest experiences and store profitability.

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.
• College Degree preferred.

Responsibilities

• Lead team meetings.
• Deliver training to restaurant team members.
• Ensure Brand standards, recipes and systems are executed.
• Create and maintain a guest focused culture in the restaurant.
• Review guest feedback results and implement action plans to drive improvement.
• Communicates restaurant priorities, goals and results to restaurant team members.
• Execute new product roll-outs including training, marketing and sampling.
• Maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements and complying with all applicable laws.
• Control costs to help maximize profitability.
• Completion of inventory on a periodic basis as determined by Franchisee.
• Completion of weekly labor schedule ensuring all shifts are staffed to meet guest demand and service standards.
• Conduct self-assessments and corresponding action plans.
• Ensure restaurant budget is met as determined by Franchisee.
• Manages cash over/short in restaurant and ensures team members are following franchisee’s cash management policies.
• Engages with Dunkin’ Brands Field Operations team as appropriate.

Skills

Fluent English

Education

College Degree preferred

Basic computer skills

Job description

Baskin-Robbins is seeking a Restaurant Manager in Tomball, TX to lead daily operations of a single store, uphold brand standards, and drive guest satisfaction. You will guide a team, manage training, and ensure compliance with safety and sanitation requirements while controlling costs.

The role emphasizes strong leadership, financial awareness, and the ability to implement initiatives to improve guest experiences and store profitability.